Starline dishwasher repairs and servicing across Wellington, Kāpiti, Wairarapa and Manawatū

Starline down mid-service? Call 0800 90 60 30. Calls are answered 24 hours, 7 days. Technician cover runs 7 days, with after-hours emergency cover.

CES Wellington services and repairs Starline commercial dishwashers and glasswashers across Greater Wellington, the Kāpiti Coast, the Wairarapa and Manawatū, including Palmerston North and Pahiatua. Our workshop is at Unit 39, 83 Eastern Hutt Road, Taita, Lower Hutt. See our commercial dishwasher repairs page for the wider warewashing service, or dishwasher repair near you.

Starline machines we work on

We work on Starline undercounter, pass-through (hood), conveyor and pot-washer machines, and Starline glasswashers. Models we regularly service and repair include:

• Undercounter machines, including the XV, XU, UD and UL
• Pass-through / hood machines, including the M2 and M2C
• Glasswashers, including the GL and GLV
• Other Starline models we regularly work on, including the GM
• Pot washers, including the AL3C
• Conveyor machines, including the CDE180 and CDE 240

Got another Starline model? Call with the name from the rating plate and we'll tell you how we can help.

Common Starline faults

These are the sorts of problems kitchens call us about. We diagnose the cause on the visit — we don't guess at error-code meanings over the phone.

• not filling, or filling during the cycle
• not draining, or a leak from the tank, door or hoses
• stuck in standby, or won't start a cycle
• door or door-switch faults
• wash or rinse arms not spinning, or blocked jets
• heating slowly, or not reaching wash or rinse temperature
• rinse or detergent pump not dosing
• touch pad, keypad or display faults
• scale in the tank, on elements or in the rinse jets

If the machine is showing a fault or error, photograph the display and tell us the code when you book. Have the model and serial number from the rating plate ready as well.

For more help, see Starline and Washtech dishwasher error codes and Starline dishwasher not draining.

Starline and Washtech

Starline dishwashers are made in New Zealand by Washtech, and some machines carry Washtech badging. We're a Washtech service agent. For Starline-badged machines, we service and repair them like any other brand we work on. Either way, the fix starts with the model and serial number from the rating plate.

Hygiene checks, servicing and water treatment

A Dishwasher Hygiene Check starts from $140 + GST, depending on the model. A full dishwasher service, including a hygiene check, starts from $220 + GST.

On a hygiene check we measure wash and rinse temperatures against that machine's own specification, and check detergent and rinse-aid dosing, the condition of the machine, and electrical safety. For commercial warewashing, DIN 10512 typically calls for a 60–65°C wash and an 80–85°C rinse.

Hard or untreated water leaves scale on elements and in rinse jets, which is a common cause of poor results and breakdowns. We supply, fit and change reverse osmosis (RO), carbon and BWT specialist filters. See commercial water filters.

Planned maintenance is usually every 4 months or six-monthly, or quarterly for kitchens trading 7 days or long hours. Every job comes with an electronic service report, with electrical certification as required. Our work is covered by a 90-day parts and labour warranty. Extra work is quoted before we go ahead.

Areas we cover

We service and repair Starline machines across Wellington City, Lower Hutt, Upper Hutt, Porirua, the Kāpiti Coast, the Wairarapa and Manawatū, including Palmerston North and Pahiatua. Wairarapa jobs are covered by our technicians based in the Wairarapa.

Office hours are Monday to Friday, 7:30am to 5:00pm. Calls are answered 24 hours, 7 days. Technician cover runs 7 days, with after-hours emergency cover. Extra or out-of-hours charges may apply.

FAQ

Do you repair Starline dishwashers?

Yes. We service and repair Starline commercial dishwashers and glasswashers across Greater Wellington, the Kāpiti Coast, the Wairarapa and Manawatū, including Palmerston North and Pahiatua. That includes undercounter, pass-through, conveyor and pot-washer machines.

Can you help with Starline error codes?

Yes. Photograph the display and tell us the code when you book. Our Starline error codes page covers keypad and newer touchscreen codes, plus safe checks to try first.

Which Starline models do you work on?

Models we regularly service and repair include the XV, XU, UD and UL, M2 and M2C, GM, GL and GLV, the AL3C pot washer, and CDE180 and CDE 240 conveyors. If you have another Starline model, call with the name from the rating plate and we'll tell you how we can help.

How much does a Starline hygiene check or service cost?

A Dishwasher Hygiene Check starts from $140 + GST, depending on the model. A full dishwasher service, including a hygiene check, starts from $220 + GST.

What temperatures should a Starline reach?

On a hygiene check we measure wash and rinse temperatures against that machine's own specification. For commercial warewashing, DIN 10512 typically calls for a 60–65°C wash and an 80–85°C rinse.

How quickly can you attend a Starline breakdown?

We offer same-day response, and a 2-hour emergency response target, depending on workload, with 7-day cover and after-hours emergency cover, across Greater Wellington, the Kāpiti Coast, the Wairarapa and Manawatū. Calls are answered 24 hours, 7 days on 0800 90 60 30.

How do I book a Starline repair?

Call 0800 90 60 30 or book a job. Have the make and model from the rating plate ready, and a photo of any display message or error. Tell us how urgent it is.