Merrychef & TurboChef Commercial Oven Repairs

High-speed ovens we repair

Merrychef and TurboChef are the rapid-cook ovens in cafés, bars and quick-service kitchens. When one stops, the orders stop with it. CES Wellington are service agents for both. Tell us the brand, the model and serial number from the rating plate, and whether the oven is showing a code.

For other ovens, see commercial oven repair. For a regular visit, see commercial oven servicing.

Common faults

• Magnetron faults. The oven runs but food comes out cool, or it trips part-way through a cook cycle.
• No heat. The cycle starts and nothing cooks.
• Fan or impingement faults. A noisy, slow or stopped fan, so the hot air no longer moves across the food.
• Door interlock faults. The oven will not start because the door does not read as closed.
• Error codes. Write the code down, or photograph the display, before you switch the oven off.

Leave the panels on. There are live parts inside. If you smell burning or the oven is tripping the power, switch it off at the wall or isolator if it is safe to do so, and call us.

Planned maintenance

A planned visit catches tired parts before a service. Every 4 months or six-monthly is ideal. If the kitchen trades 7 days or runs early to late, quarterly visits may suit better. High-speed ovens can sit on the same schedule as the rest of the kitchen. See planned maintenance or request a maintenance quote.

What you get

You get a service report for every oven, with gas or electrical certification as required. Our work is covered by a 90-day parts and labour warranty. If we find extra work, we quote it first. Nothing extra goes ahead without your OK.

Where we cover

Greater Wellington, the Kāpiti Coast (including Waikanae), the Wairarapa, Palmerston North and Pahiatua. Wairarapa jobs are covered by our technicians based in the Wairarapa, with same-day response and emergency response within 2 hours. Our workshop is at Unit 39/83 Eastern Hutt Road, Lower Hutt 6109. See our areas page for more.

Office hours are Monday to Friday, 7:30am to 5:00pm, with 7-day cover and after-hours emergency cover. Same-day response, and emergency response within 2 hours, can be a technician talking it through on the phone or someone on the way.

FAQ

Are you service agents for Merrychef and TurboChef?

Yes. CES Wellington are service agents for Merrychef and TurboChef high-speed ovens.

What faults do you repair on a Merrychef or TurboChef?

Common faults include a failed magnetron, no heat, fan or impingement faults, a door interlock fault, and error codes on the display. Photograph the code before you switch the oven off, and leave the panels on.

How often should a high-speed oven be serviced?

Every 4 months or six-monthly is ideal. Kitchens trading 7 days or running early to late may suit quarterly visits.

What do we get after the job?

A service report for every oven, with gas or electrical certification as required. Our work is covered by a 90-day parts and labour warranty.

Where do you cover Merrychef and TurboChef repairs?

Greater Wellington, the Kāpiti Coast (including Waikanae), the Wairarapa, Palmerston North and Pahiatua. Wairarapa jobs are covered by our technicians based in the Wairarapa, with same-day response and emergency response within 2 hours.